Free foreverVerified 2026-07-21

Smartlook review

Cross-platform (web + mobile app) recordings, heatmaps and funnels.

Our verdict: The one to shortlist if you need to record a mobile app and a website with the same tool — that cross-platform reach is its real reason to exist.

Price

Free — 3,000 sessions/mo

Paid from $55/mo

Heatmaps

3 types

Click, Scroll, Move

Script

~22KB

GDPR compliant

The good

  • Biggest free tier (3,000 sessions/mo)
  • Native iOS/Android app recording — rare here
  • Event-based funnels and product-analytics integrations

The catch

  • Highest paid entry point ($55/mo)
  • No AI, surveys, or A/B testing
  • Overkill if you only have a website

Pick it if

Product teams tracking both a website and a native mobile app in one place.

Skip it if

Web-only budgets — you pay a premium for mobile support you may not use.

Full specification

Free tier
3,000 sessions/mo (forever)
Paid from
$55/mo
Pricing notes
Largest free tier here (3,000 sessions/mo). Paid from $55/mo — the priciest entry point.
Heatmap types
Click, Scroll, Move
Session recordings
Yes
Surveys
No
Funnels
Yes
Form analytics
No
A/B testing
No
AI insights
No
Script size
~22KB
GDPR compliant
Yes
EU data residency
Yes
Integrations
Mixpanel, Amplitude, Segment, Shopify

Sources · verified 2026-07-21